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FAQ's

How do I track my order?

Once your order is shipped, we will email you a tracking number that you can use to track the progress of your package. Simply click on the tracking link provided in the email or visit our website and enter the tracking number in the designated tracking section.

What is your return policy?

Please read our return policy.

How do I cancel my order?

To cancel your order, please reach out to our customer support team as soon as possible. If your order has not been initiated, we will be able to process the cancellation and issue a refund. 

Can I order in bulk for my business or event?

Yes, we offer bulk ordering for businesses and events. Please contact our customer support team or visit our website's bulk ordering section to discuss your specific requirements, including quantities, customization options, and any applicable discounts.

How can I contact customer support?

Our dedicated customer support team is available to assist you. You can reach us by email at 4jmdesigns@gmail.com. We strive to respond to all inquiries within 24 hours during business days.

What is your shipping policy?

We offer standard shipping via USPS (US Postal Service) for all orders. Please allow up to 3 business days (excluding weekends and holidays) for order processing before shipment. Once your order is shipped, delivery within the USA typically takes 5-7 business days. For international shipping, delivery times may vary based on the destination.

How long does it take for my order to be processed and shipped?

Please read our shipping policy.